Refund policy

At MyTapDom, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us and we'll be happy to assist you.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

Be unused and in its original condition.
Be in its original packaging, where applicable.
Include proof of purchase or your order number.

Items That Cannot Be Returned

For hygiene and safety reasons, certain beauty, personal-care, and opened pet-care products may not be eligible for return once opened or used.
If an item arrives damaged, defective, or incorrect, please contact us before returning it so we can assist you.

How to Request a Return

To request a return, please contact us at [YOUR CUSTOMER SERVICE EMAIL] within 30 days of receiving your order.
Please include:
Your order number
The reason for the return
Photos of the item, if it is damaged, defective, or incorrect
We will provide you with the return instructions and return address if your request is approved.

Return Shipping

Unless the item is defective, damaged, or incorrect, the customer is responsible for return shipping costs.
If we sent you the wrong item or your item arrived damaged or defective, we will work with you to resolve the issue and may cover the applicable return shipping cost.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Your bank or payment provider may require additional processing time before the refund appears in your account.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the item. We'll review the issue and provide an appropriate solution.
Contact Us
If you have questions about our refund or return policy, please contact us at:
Email: [YOUR EMAIL]
Store: MyTapDom